Live signals
Qubictry Trust Centre
Governed trust for Guild member services
Qubictry manages trust-sensitive service workflows by connecting ecosystem signals, verification controls, and operational escalation routes.
Operational guarantees
Trust should route through visible controls, not private improvisation.
Signals
Qubicweb alerts feed the service-risk queue.
Settlement
Commerce and service context remain auditable.
Disputes
Evidence and standing impact follow one ladder.
Disclosure
Sensitive issues use governed reporting routes.
Service windows
Published TrustOps timing
These windows govern reporting, investigation, and post-resolution follow-up.
T+30 min
Initial triage
TrustOps reviews active service risk, fraud, or handoff reports and confirms the first routing path.
T+24h
Acknowledgement
Reporters receive a first response, evidence checklist, and the next action expected from the operations desk.
14 working days
Investigation window
Disputes, referral incidents, and service-risk reviews should reach a documented outcome within the published review window.
T+48h
Post-resolution action
Once a case closes, restitution routing, trust-note publication, or follow-up action should move within the next 48 hours.
Trust pillars
What the Trust Centre does
This page maps signal intelligence to practical service trust actions.
Live status
Check TrustOps routing, note sync, and service-handoff health before you rely on a route.
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Policies
Review service intake, protected payment, evidence, referral, and privacy controls that govern work and escalation.
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Responsible disclosure
Use the coordinated disclosure path for sensitive technical reports and confidential evidence.
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Report an incident
Open the guided incident route when a service job, impersonation, or safety issue needs immediate review.
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Trust Notes
Review approved advisories and remediation notes once investigations close.
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Contact TrustOps
Open direct TrustOps support when a service, dispute, or referral case needs manual review.
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Signal flow
How signals become advisories
Signals are triaged, reviewed, and converted to practical trust guidance.
Signal inputs
- •Qubicweb trust and fraud signals
- •Qlutterbox commerce risk checkpoints
- •Guild member verification telemetry
- •Service dispute and escalation trails
- •Trust Notes review outcomes
↓
Advisory path
- 1Signal review
- 2Pattern detection
- 3TrustOps review
- 4Guidance and enforcement update
Practical outcome
Pattern-based guidance, not public accusations
Trust guidance focuses on safer decisions, clear remediation, and accountable escalation.
Trust Notes
Transparency and remediation
Source integrity
- •Signals are tagged as observed, verified, or pending before publication.
- •Cross-product incidents are assessed against one governed trust record.
- •Trust narratives remain evidence-linked and time-stamped.
Human review
- •Automation assists triage and ranking, but TrustOps approves public outcomes.
- •Open disputes pause standing impact until review closes.
- •Escalation outcomes are documented before Trust Notes publication.
Privacy and safety
- •Share only the minimum references needed to verify a case.
- •Do not send card details, CVVs, bank tokens, or login passwords.
- •Public advisories explain risk patterns and remediation, not private accusations.
Ecosystem safety
A public trust layer for the wider ecosystem
Trust guidance stays coherent across discovery, commerce, and service workflows.
Qubicweb
Signal intelligence and public trust guidance.
Qlutterbox
Governed commerce checks and payment controls.
Qubictry
Service fulfilment with trust-safe handoffs.
Curators
Referral accountability and evidence-first routing.
Guild members
Verification tiers and operational trust scoring.
Clients
Clear trust routes for reporting, status, and escalation.
Trust stack
Live trust telemetry and controls
These operational panels are part of the governed trust model and stay visible for accountability.
Walkthrough Guild Member
Adaobi Metals
Steel Fabrication · Lagos Mainland, Ibadan
- Verification level
- BUSINESS
- Trust score
- 92
- Curator
- QCUR-2201
Verification timeline
Self → Curator → Business
Self signup with CAC docs
Level SELF2025-11-04T09:12:00Z · Adaobi Metals
Uploaded CAC forms + ID, awaiting curator review.
Curator inspection + selfie KYC
Level AGENT2025-11-05T10:03:00Z · Curator Seyi (QCUR-2201)
Captured site photos, linked curator accountability ID.
Business verification + payout wallet
Level BUSINESS2025-11-06T15:22:00Z · TrustOps
Bound Paystack T+1 wallet and enabled labour payouts.
Trust Score Index
0–100 signal with live weights
Score bands
- 90–100
Signal Green
Business-verified Guild Members with payout-ready wallets and zero disputes in 90 days.
- 70–89
Ready
Curator tethered Guild Members with healthy reviews and business doc uploads in progress.
- 50–69
Building
Self + Curator checks done, still under protected payment probation with capped payouts.
- < 50
Watch
Requires curator or TrustOps approval before any new materials request.
Signals · weights
- Trust badge + CAC40%
Verification stack
Self → Curator → Business checkpoints recorded on the timeline with artefact hashes.
- Paystack · Flutterwave25%
Receipts & MR hygiene
OCR receipts, GPS pings, and two-pot protected payment captures compared to authorised caps.
- Client Hub15%
Reviews & disputes
Client reviews, response SLAs, and dispute resolution velocity.
- Curator timers10%
Response speed
Average Curator + Guild Member response times vs 24h target.
- Qubicweb sync10%
Fraud feed
Flags auto-synced from Qubicweb and TrustOps investigations.
Verification Framework
Multi-tier Proof of Trust
Level 1 · Self Signup
Guild Members join with QT-IDs, payment links, and self-declared docs. Grey badge until curator action.
- Automated sanctions + fraud checks
- Self-attested service areas
- Materials cap request disabled
Level 2 · Curator Verification
Q-Curator validates ID, captures selfie/video KYC, and binds accountable_curator_id to the Guild Member.
- Enable Materials Requests + OCR receipts
- Curator SLA timers + reward hooks
- Dual approval audit log entries
Level 3 · Business Verification
TrustOps confirms CAC/NIN documents, links business wallets, and flips protected payment prefund flag when needed.
- Materials + Labour split overrides
- Webhook to Qubicweb for trust feed
- Watermarked artefacts archived
Shared Auth Layer
Access · Controls · Hooks
Admin
Qubicbox Ops
- TrustOps override
- Treasury + payouts
- Global analytics
Curator
Q-Curator
- Onboard Guild Members
- Approve Materials Requests
- Trigger reimbursements
Guild Member
Skilled Worker
- Manage profile + jobs
- Upload receipts
- Mark work complete
Client
Employer/User
- Hire Guild Members
- Approve caps & completion
- Open disputes
TrustOps
Audit only
- Review disputes
- Fraud feed hooks
- Suspend repeat offenders
Escalation routes
Contact and escalation channels
One governed queue for TrustOps, disclosure, and enterprise support.
TrustOps hotline
+234 800 400 1122
Escalations, fraud sync, disputes
Security email
security@qubictry.com
Coordinated disclosure, vulnerability reports
Support
support@qubictry.com
Platform issues, account access
Enterprise sales
sales@qubictry.com
Procurement, onboarding, SLAs