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We are restoring your account context, Guild member access, service basket, and trust status.
Qubictry Trust Centre
Qubictry helps customers and Guild members understand how verification works, how protected payment is handled where supported, what evidence matters, and what happens if a dispute opens.
What stays visible
Guild member verification
Visible
Guild member verification state stays visible before a new public request is assigned.
Protected payment
Available where supported
Payment routes stay attached to the service record where protected payment is supported.
Evidence capture
Expected
Important job evidence, progress notes, and completion checks stay attached to the request.
Dispute support
Active
Open concerns can pause the next step until the review outcome is recorded.
How trust works
Public trust on Qubictry centres on visible verification, a clear service brief, a safer payment route where supported, and a support path that stays attached to the job.
Verification
Read what evidence is reviewed before a Guild member can receive public requests.
Protected payment
See how the job record, payment path, and completion confirmation stay connected where protected payment is supported.
Support
Open a guided support path when a job, Guild member, payment, or safety issue needs attention.
Rules
Review the marketplace rules that guide service requests, evidence, privacy, and dispute handling.
Verification
Verification helps customers understand who they are dealing with before work starts.
Protected payment
Protected payment is designed to keep important payment steps attached to the same service record where that route is available.
Service windows
Service windows are written in plain language so customers and Guild members know what to expect.
Urgent concerns
Urgent safety and fraud concerns are reviewed first
If a report suggests immediate safety, impersonation, or payment risk, it is prioritised ahead of routine updates.
First update
You receive an update within the published review window
Customers and Guild members receive a first response and the next evidence step within the stated service window.
Investigation
Disputes stay under review until a documented outcome is reached
Dispute cases are tracked until they are resolved, escalated, or closed with a recorded outcome.
Follow-up
Post-resolution actions move after the review closes
Payment release, standing updates, and follow-up notices move only after the review outcome is recorded.
Disputes
Disputes are tracked until there is a documented outcome, escalation, or closure.
Clear job scope
Every request should start with a clear service description, location, timing expectation, and budget range where possible.
Protected payment where supported
Payment should stay attached to the service record where a protected payment route is available, rather than moving into private side deals.
Evidence-led completion
Completion should be supported by service notes, photos, and customer confirmation where needed.
Dispute review
When a concern is raised, the job record and any supporting evidence stay together for review.
Privacy and minimisation
Only the minimum evidence needed to review the case should be shared. Sensitive bank or login details should never be included.
Reporting concerns
Use the guided support routes and share only the information needed to understand the case.
Scope
Use the report path for impersonation, payment abuse, safety issues, or service disputes that need support review.
Published guidance
Only published trust guidance backed by live records is shown here.
Contact and escalation
Use the route that best fits the issue you are trying to resolve.
Support
support@qubictry.com
General service and account issues
Report a concern
/report
Guided service, payment, and safety issue reporting
Policy centre
/policies
Marketplace rules, privacy, and payment guidance
Responsible disclosure
/responsible-disclosure
Sensitive security reports
Acknowledgement
The team acknowledges reports within the published service window and explains the next step.
Resolution
Resolved cases may lead to standing updates, payment actions, or support follow-up depending on the outcome.
Qubicbox ecosystem
